Questions about working together.

Justin Anderson. The practice is personal by design. Justin Anderson leads the engagement and stays directly involved in the work, the judgement and the conversations that matter.

Where additional expertise or capacity would help, trusted associates support the work, with their role and cost agreed with you in advance. Your relationship remains with Justin Anderson.

Yes. We agree the form of involvement around the challenge.

A focused engagement addresses a defined question or missing element. We agree the activities, outputs, timetable and your involvement, including any specialist input. Further stages are agreed separately.

An ongoing advisory relationship provides continuity as decisions and priorities develop. We agree a monthly fee, availability and working rhythm, and review where our contribution is most useful.

In either case, we capture the evidence, recommendations and next steps, with access to agreed materials and an organised handover when the engagement ends.

Our approach connects four activities: Find, Shape, Assemble and Commit. We focus on the parts your challenge needs, rather than treating every engagement as a fixed sequence.

• Find: clarify the need, the outcome and what is missing.
• Shape: develop and test the case, making the evidence, options and uncertainties clear.
• Assemble: bring together the expertise, partners and resources needed to move forward.
• Commit: help you decide what to proceed with, adapt or test next, with clear responsibilities.

The work may include research, a decision brief, workshops, stakeholder meetings or ongoing advisory support. We agree the outputs and level of involvement around your needs. Documents capture the work; they are not its only outcome.

Explore our approach →

Yes, where agreed in the scope. We can meet customers and partners, join or facilitate workshops, test objections and help your team move the work forward. We agree who needs to be involved and any authority to represent you.

The fee should be proportionate to the decision: what is at stake, the uncertainty to resolve and the involvement needed to move forward.

We usually agree a fee for a defined engagement or a monthly retainer. We consider the value our contribution could reasonably bring, alongside the work and responsibility involved. Sometimes a focused conversation or review is enough. Where a substantial engagement would not be worthwhile, we will say so.

The written agreement confirms the fee, any applicable VAT, and any separately agreed expenses or specialist costs before work begins.

For illustration, a focused review might be agreed at £3,200. This could run over approximately two weeks, including reviewing your proposition and supporting material and four focused calls: an initial briefing, questions and clarification, a review of emerging findings, and a final discussion of recommendations and next steps.

Between those conversations, we examine the evidence and challenge the assumptions. You receive a concise assessment of the case, evidence gaps and recommended next steps.

This is an example, not a standard package or a quote for your engagement. Customer research, additional workshops and specialist input are scoped as required.

For ongoing advisory support, an indicative retainer range is £2,000–£8,000 per month. The fee reflects the agreed availability, responsibility and involvement: from regular advisory conversations and focused reviews to more active support with opportunities, meetings and decisions. We agree the priorities, capacity and response expectations together, and review these as the relationship develops.

Fees are subject to any applicable VAT. Travel and accommodation are charged separately, by prior agreement.

The payment schedule and due dates are agreed in writing before work begins. For a defined engagement, we may agree a percentage payable upfront, with the balance payable at agreed milestones or on completion. An ongoing relationship follows an agreed monthly schedule. Any additional work or cost is agreed with you before it is undertaken.

A clear recommendation, the reasons behind it and an honest account of uncertainty. Justin Anderson explains the evidence, assumptions and trade-offs, identifies where specialist advice is needed and makes clear what would change the recommendation.

The recommendation may be to proceed, revise, test further or stop. You retain the decision and authority to commit your organisation. Funding, sales, approvals and investment outcomes cannot be guaranteed.

A clear decision owner, access to relevant information and people, and time to test the findings together. We agree who can authorise work and how recommendations will be considered.

Non-public information is used for the engagement and treated as confidential. Where appropriate, we agree an NDA before sensitive material is shared. We agree suitable channels and access arrangements. Public references to your organisation or the work require your permission.

The agreement distinguishes your information, work created specifically for you, and pre-existing methods or third-party material. It sets out what you can use, share and adapt, including any restrictions, before work begins.

Justin Anderson identifies material interests or conflicts relevant to the engagement, a recommendation or an introduction. We agree how these are managed before the affected work proceeds. Introductions do not imply endorsement or a commitment by another party.

We agree whether to redirect, narrow, pause or conclude the work. The written terms specify notice, payment for work undertaken and previously authorised costs.

You have access to the agreed engagement materials throughout. At the end, we provide an organised handover of your information and agreed materials, the current position and outstanding questions. Your team or a successor adviser can carry the work forward, subject to agreed confidentiality and third-party rights.

Your agreement is with Justin Anderson, acting as a sole trader. Any separately appointed specialists and their responsibilities are identified in the scope.

Justin Anderson maintains £5 million of professional indemnity insurance. Evidence of cover is available on request.

The written scope and engagement terms will record the contracting parties, purpose, activities, responsibilities, agreed materials, fee and payment schedule. They will also cover confidentiality, conflicts, rights to use the work, changes, ending the engagement and handover.

This page is a plain-English explanation for review, not a contract. The full engagement terms are still being prepared. Payment deadlines, notice periods, liability provisions and detailed ownership arrangements remain to be agreed in the written terms.